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NFS FORWARDER S.L. Reviews

Submitted by Air Doha Forwarders on 08/15/2018

Best service

Overall Rating
Service
Responsiveness
Expertise
Results
Communication

NFS provides always good service.

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Dear Exfreight

Dear Exfreight, im sorry for the impression you had, please call us again so we can solve any issue you have inmediately.

Submitted by Nfs on 08/15/2018

If you value your own integrity, and the relationships you have with your own clients. Never use NFS.

Our contact at NFS is the ambigiously named Victor. No last name, no direct contact, just a first name and a general line answered by an answering service. We had a shipment of 2 drums of paint, that were apparently delivered. The feedback from our client was that 1 piece was missing. After numerous emails and follow up phone calls (of which Victor did not return). Victor sends over a stamped document but was unable to verify in who signed for the items. Thus, we had to send a replacement batch. We then emailed Victor to get an update and got no response after 24 hours. I personally tried to call Victor, but he was not in the office. Apparently there are no other managers in this entire organization to help Just Victor and his answering service. No matter how many times we try and call Victor or anyone else in this company it is a complete black hole. In the end we received cryptic emails with non-committal delivery deadlines. Don't ever work with this company. It is career suicide!

Submitted by Exfreight Zeta Inc - San Diego on 08/13/2018

Impress quality of customer service.

Test trial was made on this month after having problems with our last forwarder, and not only results, but the fast feedback we got from the staff, was really impress.

Submitted by Techos Tecnicos on 09/24/2016

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